Privacy Policy & Cookies
Your data is sacred to us. We never share your data with commercial parties. We only store this for our own purposes, such as for shipping and administration and to inform you about optimisations, demo days and new products. Don't worry, we won't spam you or chase you with ads because we don't like that either. Our privacy and cookie policy is described below.
Privacy Policy
This privacy policy applies to the use of the EasyMarcs® website. The effective date for the validity of these conditions is 01-03-2023. With the publication of a new version, the validity of all previous versions expires.
This privacy policy describes what information we collect from you, what we use this information for and with whom and under what conditions we may share this information. We also explain how we store your data and how we protect it against misuse and what rights you have regarding the personal data you provide to us.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.
Online store software - Shopify
Our webshop runs on the Shopify software platform. We share personal data that you make available for our services with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose.
Based on the agreement we have concluded with them, Shopify is obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy.
Shopify uses cookies to collect technical information for the use of the software, no personal data is collected and/or stored.
Shopify reserves the right to share collected data within its own group in order to further improve the service.
Payment Processors - Shopify
We use the Shopify payment platform to handle (part of) the payments in our webshop. Shopify processes your name, address and residence details and your payment details such as your bank account or credit card number. Shopify has taken appropriate technical and organizational measures to protect your personal data.
Shopify reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context.
All the above-mentioned guarantees for the protection of your personal data also apply to the parts of Shopify's services for which they engage third parties. Shopify does not store your data longer than permitted by law.
Reviews - Shopify
We also collect the reviews via the Shopify platform, which is subject to the same protection of your personal data.
Shipping and Logistics - PostNL
If you place an order with us, it is our job to have the package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with this sender. PostNL uses this data to execute the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.
External sales channels - Marktplaats.nl
We also sell our products via the Marktplaats.nl platform.
If you place an order via this platform, Marktplaats.nl will share your order and personal data with us.
We use this information to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.
Automatically collected data
Data that our website collects automatically serves the purpose of our
to further improve services. This data (for example your IP address, web browser and operating system) is not personal data.
Cooperation in tax and criminal investigations
In some cases, EasyMarcs® may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
Bookkeeping
Furthermore, we do not share your data with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.
Retention periods
We keep your data as long as you are a customer of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services.
If you indicate this to us, we will also regard this as a request to be forgotten. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your data.
Your rights
Under the applicable Dutch and European legislation, you as a data subject have certain rights to your personal data that we or others process on our behalf. In principle, we only send copies and copies of your data to your known e-mail address. We keep records of completed requests, in the event of a forget request we administer anonymised data.
You always have the right to view and have adjusted the data that we process or have processed that relate to you or can be traced back to you. Let us know and we will provide you with this information via the e-mail address known to us or we will adjust the data and confirm this to you via the e-mail address known to us.
You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.
Cookies
Cookies are placed by Google Analytics via our website. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations.
We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products, among other things.
We cannot prevent third parties from placing cookies via social media when you watch a YouTube video, for example.
Contact details
Easy Marcs®
Churchillweg 18
6706 AA Wageningen
info[at]easymarcs.com
M +31 6 51 75 01 06
Online Dispute Information
The European Commission offers consumers the possibility to resolve disputes online according to Art. 14 paragraph 1 of the ODR (dispute platform). The platform ( http://ec.europa.eu/consumers/odr ) serves as a site where consumers can resolve disputes for online purchases out of court.